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E-Commerce DC Operations Specialist


The primary purpose of this position is to closely cooperate with internal logistics functions as well as 3rd Party Logistics (3PL) providers to implement operational solutions.



  • Work closely with 3PL logistics providers to improve operational performance related to E-Commerce through continuous improvement tools and tactics;
  • Verify that 3PL process daily orders in a timely and accurate manner according to company standards;
  • Verify that 3PL process ecommerce returns in a timely and accurate manner according to company standards
  • Monitor the productivity by preparing, reviewing, and/or analyzing business reports;
  • Assists in creating, establishing and documenting operational procedures and process;
  • Determine corrective action and make recommendations to resolve issues
  • Makes use of software and programs for accurate record-keeping
  • Provide reporting to the company on current state of fulfillment operations, areas requiring attention and recommendations for process improvement




  • High School Diploma or Bachelor’s Degree in Supply Chain/Business/related field
  • At least 3 years of previews experience in the fashion/luxury field and in a similar role.
  • Must possess a clear understanding of Warehouse Functions and how it relates to operational procedures including receiving, order processing, picking, packing, shipping, cycle counting, and reverse logistics
  • Required skills and experience with diagnosing and resolving complex problems and opportunities
  • good problem solving skills
  • Fluent English;
  • Experience working with a centralized logistics organization, leveraging 3PL logistics solutions.
  • Must be able to work a flexible schedule to meet the needs of the business including peak seasons and special events.
  • Must be available to be relocated in the future;




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