Global E-Commerce Merchandiser

The position based in Dolce&Gabbana HQ in Milan, will report to the Global Merchandising Director. The candidate will have the main responsibility to grow the Dolce&Gabbana business online, coordinate the global e-business strategy and support the localization and implementation in the different regions.

Main Responsibilities

• Coordinate e-business activities regarding merchandising, product launches, stock allocation
• Prepare merchandising guidelines and monitor/review onsite merchandising for all e-commerce markets
• In alignment with Digital Team, be responsible for the definition of main updates to the commercial calendar and coordinate the implementation of the regions on site
• In alignment with Digital Team, optimize e-marketing campaigns
• Organize and coordinate dedicated touch bases with other teams (Merchandising, Sales&Marketing, etc.) to drive online priorities during the campaigns
• Coordinate from a business point of view all the special projects and commercial initiatives
• Performance monitoring: analyze dashboard performances and sales reporting by market/collection/product category, sales, stock and sell-through reports; monitor of conversion rate, average order value, return rate, orders evolution, newsletter e-comm performance
• Perform other duties as required

Key Requirements & Competencies

• Minimum 5 to 10 year experience in a similar role
• Strong communication and teamwork
• Proactivity, creativity and passion for luxury
• Ability to manage several projects simultaneously and meet tight deadlines, good at prioritization
• Strong written and verbal communication skills
• Fluent English needed
• Very good knowledge of Excel, Power Point and E-Commerce & Reporting IT tools.

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