E-Commerce Operations Manager – Milano – Versace

E-Commerce Operations Manager

E Commerce Operations team is responsible for managing the purchase order and imbound for timely delivery. this team works in close collaboration with the Buying and Planning  and other logistic teams. The main goal of the Function is to set and implement the operations strategy for the E commerce business.

 Main responsibilities include:

• Ownership of all E commerce & Omnichannel operations activities (inbound activities. pricing export, inbound forecast)
• Working as  team players  into the global merchandising team very close to planning, buying, and visual merchandising to manage the digital presence of Versace;
• Deal with E commerce related issues reported from the customer care and/or other department;
• Responsible for reducing the time-to-market of all the products;
• Work closely with local and regional warehouses to streamline communication and operational flow;
• Assist in ideating and implementing new processes to prevent issues and improve operations;
• Demonstrate ability to effectively collaborate with many individuals and teams;
• Create and execute weekly and seasonal dashboard to monitor the performance of the inbound flow;

Activities and skills:

• Excellent attention to details, prioritization and time management skills;
• Knowledge of stock manaement and merchandising best pactice;
• Strong numerical skills and problem solving;

Requirements

The ideal candidates for these roles:

• Manager: 4 years or more of experience with a proven ability in managing people;
• Specialist: at least 2 years in a similar operations role.;
• Have an eye for detail and a customer-centric mindset; 
• Are comfortable working with tight deadlines and under pressure; 
• Complete knowledge of Excel and  Power Point;
• Good Communication skills;
• E commerce and digital background;
• Positive approach, proactivity and flexibility
• Fluent in English 

The job is based in Milan and the candidates have to be eligible to work in the EU.

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